Customer Service Representative

The Pet Palace

Wescott Acres, SC, United States
$11.00ph doe + tips
On-site
Answering phones
Multi-tasking
Handling cash and cards
The Pet Palace is seeking a Customer Service Representative who is passionate about both pets and people for its Wescott Acres location. The role involves providing exceptional customer service and ensuring a welcoming environment for pet families

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents, answering phones, touring clients, managing check-ins/check-outs, and handling payments.
  • Perks include Telehealth, 401k, and Pet Insurance, with pay starting at $11.00/hour DOE + tips.

Matching Summary

Match Score: 85

The Pet Palace is seeking a Customer Service Representative who is passionate about both pets and people for its Wescott Acres location. The role involves providing exceptional customer service and ensuring a welcoming environment for pet families.

Salary

$11.00/hour DOE + tips

Skills & Requirements

Must-have

  • answering phones
  • multi-tasking
  • handling cash and cards
  • responding to complaints
  • keeping lobby clean

Nice-to-have

  • people-person and pet-person
  • fluent in human and hound
  • cool under pressure

Key Requirements

  • High school diploma or equivalent
  • 1+ year of customer service experience preferred
  • Availability on evenings, weekends, and holidays required
  • Ability to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter