Customer Banking Specialist Relief - Bairnsdale

CommBank

Bairnsdale, Victoria, Australia
Deliver exceptional customer service
Support customer banking needs
Process credit product applications
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As the Customer Banking Specialist, you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • We’re interested in hearing from people who have proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality.

Matching Summary

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.

Skills & Requirements

Must-have

  • Deliver exceptional customer service
  • Support customer banking needs
  • Process credit product applications
  • Conduct financial health checks
  • Educate on digital banking options
  • Champion risk-adverse culture

Nice-to-have

  • Experience in Financial Services
  • Experience in Retail or Hospitality
  • Interest in building a career
  • Improving financial wellbeing

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to ask the right questions
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter