Base: $19,650 - $44,200 usd; bonus/equity: not spe...
**
Payroll customer service experience
Payroll regulatory knowledge
Customer satisfaction focus
**
Remote is seeking an Associate for Payroll Client Services, a fully remote role with fixed working days from Saturday to Wednesday. The ideal candidate should have experience in payroll customer service, strong problem-solving skills, and excellent communication abilities.
**
Job Summary
Serve as the primary contact for all payroll-related inquiries, offering thorough support through email, live chat, and video calls.
Provide advanced-level support, addressing complex issues and ensuring customer satisfaction is prioritized throughout their journey.
Partner effectively with teams across Customer Experience, Payroll Operations, Benefits, Tax, and Finance to ensure timely and accurate resolutions within strict service level agreements (SLAs).
Matching Summary
Match Score: 75
**
Remote is seeking an Associate for Payroll Client Services, a fully remote role with fixed working days from Saturday to Wednesday. The ideal candidate should have experience in payroll customer service, strong problem-solving skills, and excellent communication abilities.
**
Salary
Base: $19,650 - $44,200 USD; Bonus/Equity: Not specified; Benefits: Not specified