Service Manager / Assistant Service Manager (johor Bahru)

KONE

Johor Bahru, Malaysia
Not specified
5 years experience in service operations
Strong leadership and people management skills
Knowledge of safety regulations and industry standards
KONE is seeking a Service Manager or Assistant Service Manager in Johor Bahru, Malaysia, to oversee maintenance operations, ensure customer satisfaction, and enhance service efficiency in the elevator and escalator industry. The ideal candidate should have a background in engineering or business, at least five years of relevant experience, and strong leadership skills

Job Summary

  • The Service Manager plays a critical role in ensuring high-quality maintenance operations, customer satisfaction, and overall service efficiency.
  • This role is responsible for managing service operations, optimizing resources, and ensuring compliance with safety and quality standards.
  • KONE offers career progression, comprehensive learning programs, and a collaborative working culture where co-workers trust and respect each other.

Matching Summary

Match Score: 85

KONE is seeking a Service Manager or Assistant Service Manager in Johor Bahru, Malaysia, to oversee maintenance operations, ensure customer satisfaction, and enhance service efficiency in the elevator and escalator industry. The ideal candidate should have a background in engineering or business, at least five years of relevant experience, and strong leadership skills.

Skills & Requirements

Must-have

  • 5 years experience in service operations
  • Strong leadership and people management skills
  • Knowledge of safety regulations and industry standards
  • Proficiency in scheduling and resource planning
  • Ability to handle complex service operations

Nice-to-have

  • Proactive and results-driven mindset
  • Excellent customer relationship management abilities
  • Experience in elevator or escalator industry
  • Familiarity with technical service contract terms

Key Requirements

  • Bachelor's degree in Engineering, Business, or related field
  • Minimum of 5 years experience in service operations
  • Strong problem-solving skills

Work Rights

Not specified

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