Not specified (potentially hybrid or fully remote based on the nature of ux research and design roles).
Qualitative and quantitative research methods
Customer journey mapping and service blueprinting
Design thinking principles and human-centred design
FPT ASIA PACIFIC PTE. LTD. is seeking a UX Researcher & Service Designer to enhance the citizen service journey through comprehensive research and design strategies. The ideal candidate will possess strong qualitative and quantitative research skills, along with experience in user experience design and problem-solving
Job Summary
The role is responsible for conducting in-depth research to uncover citizen needs and inform product strategy.
Candidates must be adept at generative and evaluative research to identify the right problems to tackle.
The position requires creating compelling research reports and collaborating with designers and developers to ensure usability.
Matching Summary
Match Score: 85
FPT ASIA PACIFIC PTE. LTD. is seeking a UX Researcher & Service Designer to enhance the citizen service journey through comprehensive research and design strategies. The ideal candidate will possess strong qualitative and quantitative research skills, along with experience in user experience design and problem-solving.
Skills & Requirements
Must-have
Qualitative and quantitative research methods
Customer journey mapping and service blueprinting
Design thinking principles and human-centred design
Data analysis and actionable insight generation
User interviews surveys usability testing A/B testing
Nice-to-have
Experience in Agile or product development environments
Ability to manage multiple tasks in fast-paced environment
Strong presentation skills for cross-functional teams
Key Requirements
Bachelor's degree in Design Psychology HCI Business or Social Sciences
4-7 years of experience in end-to-end research or service design
Senior level expected to lead research objectives independently