Financial Aid Professional I

University of Arkansas, Fayetteville

Fayetteville, Arkansas, United States
Base: $39,930.00; bonus/equity: not specified; ben...
Knowledge of federal and state financial aid policies
Experience with student information systems
Phone counseling and communication skills
The University of Arkansas is a land grant institution ranked among the nation’s top 2 percent of universities with the highest level of research activity

Job Summary

  • The University of Arkansas is a land grant institution ranked among the nation’s top 2 percent of universities with the highest level of research activity.
  • The Financial Aid Professional I position offers a vibrant work environment with benefits including health insurance contributions, tuition waivers, paid holidays, leave accrual, and retirement programs.
  • This role involves counseling students and parents on financial aid policies, assisting with default management, and presenting information at campus orientation sessions.

Matching Summary

The University of Arkansas is a land grant institution ranked among the nation’s top 2 percent of universities with the highest level of research activity.

Salary

Base: $39,930.00; Bonus/Equity: Not specified; Benefits: University contributions to health, dental, life and disability insurance, tuition waivers, holidays, leave accrual, retirement programs

Skills & Requirements

Must-have

  • Knowledge of federal and state financial aid policies
  • Experience with student information systems
  • Phone counseling and communication skills
  • Ability to work in a team environment
  • Detail-oriented with strong interpersonal skills

Nice-to-have

  • Experience in a college or university office setting
  • Customer service experience
  • Familiarity with campus and community resources
  • Knowledge of phone etiquette and office software

Key Requirements

  • Associate's degree or equivalent education
  • Preferred bachelor's degree in business administration or related field
  • Experience working in a professional office setting
  • Customer service experience
  • Must pass criminal background, financial credit, and sex offender registry checks

Work Rights

Must have legal authority to work in the United States

Tailored Resume

Cover Letter