2nd Level Application Support Engineer - Corporate It Solutions
Global Blue
Multiple Locations
2nd-level application support
Incident resolution within slas
Collaboration with external vendors
As an Application Support Engineer, you will support all assigned Global Blue business applications ensuring high-quality service delivery and operational stability within Corporate IT
Job Summary
As an Application Support Engineer, you will support all assigned Global Blue business applications ensuring high-quality service delivery and operational stability within Corporate IT.
Global Blue offers a fast-growing, international organization environment with opportunities for professional development and a multicultural team.
The company embraces an Agile Working Model, supports work-life balance, and values partnership, innovation, accountability, and shared success.
Matching Summary
As an Application Support Engineer, you will support all assigned Global Blue business applications ensuring high-quality service delivery and operational stability within Corporate IT.
Skills & Requirements
Must-have
2nd-level application support
incident resolution within SLAs
collaboration with external vendors
application change and enhancement planning
SOX compliance adherence
on-call 24/7 rotation availability
English communication skills
Nice-to-have
experience with payment and financial solutions
Citrix-based application support
end-user training delivery
ITIL certification
working in international environments
continuous improvement mindset
teamwork in multicultural settings
Key Requirements
2–4 years application support experience
completed education in IT or Business Administration