Operations Enablement Lead

Affirm Payments

Remote, US
Base: $115,000 - $170,000; bonus/equity: not speci...
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Scalable, compliant, high-quality servicing experiences
Define and execute strategies
Cross-functional program leadership
** Affirm Payments is seeking an Operations Enablement Lead to drive scalable and compliant servicing experiences across their operations team. The ideal candidate should have extensive experience in program management within regulated environments, particularly in fintech, and will be responsible for leading a high-performing team and executing cross-functional initiatives. **

Job Summary

  • Lead and manage a team responsible for delivering complex, cross-functional programs and initiatives, ensuring alignment with servicing strategy, OKRs, and long-term business priorities.
  • Partner with senior leaders and cross-functional stakeholders across Product, Engineering, Operations, and Compliance to align priorities, manage dependencies, and deliver measurable business outcomes.
  • Champion Lean Six Sigma and continuous improvement practices, guiding the team in identifying root causes, implementing scalable solutions, and raising the bar for quality, efficiency, and compliance.

Matching Summary

Match Score: 75

** Affirm Payments is seeking an Operations Enablement Lead to drive scalable and compliant servicing experiences across their operations team. The ideal candidate should have extensive experience in program management within regulated environments, particularly in fintech, and will be responsible for leading a high-performing team and executing cross-functional initiatives. **

Salary

Base: $115,000 - $170,000; Bonus/Equity: Not specified; Benefits: 100% subsidized medical coverage, dental and vision for you and your dependents, monthly stipends for health, wellness and tech spending

Skills & Requirements

Must-have

  • Scalable, compliant, high-quality servicing experiences
  • Define and execute strategies
  • Cross-functional program leadership
  • Data-driven decision-making
  • Lean Six Sigma and continuous improvement

Nice-to-have

  • Passionate about building durable, high-quality experiences
  • Thrives in complex, regulated environments

Key Requirements

  • 6+ years of experience in program management or product operations
  • 2+ years of experience managing teams in fintech or financial services
  • Experience scaling operations in a regulated environment
  • Deep expertise in financial regulations
  • Proven experience leading managers or senior ICs
  • Certification in Lean Six Sigma, Project Management (PMP), or Design Thinking strongly preferred
  • Experience implementing and scaling knowledge management and training systems

Work Rights

Not specified

Tailored Resume

Cover Letter