Groundworks is North America's leading foundation repair and water management specialist, driven by a purpose to protect, repair, and improve customers' homes
Job Summary
Groundworks is North America's leading foundation repair and water management specialist, driven by a purpose to protect, repair, and improve customers' homes.
The Ascending Service Manager will assist in developing sales strategies, handling customer complaints, and managing Service Techs to achieve excellent customer service.
Employees benefit from real career growth, comprehensive and affordable benefits, company ownership equity, and hands-on training opportunities.
Matching Summary
Groundworks is North America's leading foundation repair and water management specialist, driven by a purpose to protect, repair, and improve customers' homes.
Skills & Requirements
Must-have
Develop and lead weekly trainings
Evaluate field performance
Manage customer complaints
Proficiency in Excel
Work in a fast-paced environment
Nice-to-have
Culture that values hard work
Innovation and advancement opportunities
Strong leadership skills
Exceptional customer service skills
Key Requirements
High school diploma or GED
Proven experience in Service and/or customer service
Successfully proven KPIs as a Certified Field Inspector or Service Technician