Customer Service Associate I

Dollar Tree Canada

Brantford, Ontario, CA
Assist customers with questions
Manage sales transactions
Maintain security of cash
Assist customers with questions and recommendations, manage sales transactions, and maintain security of cash and company assets

Job Summary

  • Assist customers with questions and recommendations, manage sales transactions, and maintain security of cash and company assets.
  • Keep the store well-stocked, recover merchandise, receive merchandise, and help with unloading trucks and stock replenishment.
  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.

Matching Summary

Assist customers with questions and recommendations, manage sales transactions, and maintain security of cash and company assets.

Skills & Requirements

Must-have

  • Assist customers with questions
  • Manage sales transactions
  • Maintain security of cash
  • Keep store well-stocked
  • Receive merchandise
  • Maintain cleanliness throughout store

Nice-to-have

  • Positive, safe, respectful environment
  • Professional and friendly interactions
  • Relationship management skills

Key Requirements

  • High school diploma or equivalent preferred
  • Previous customer service experience preferred
  • Ability to follow instructions
  • Lift between 30 and 50 lbs
  • Frequent walking, standing, stooping, kneeling
  • Excellent customer service skills required
  • Strong organizational skills required
  • Strong communication skills required
  • Strong problem-solving skills required
  • Strong decision-making skills required

Work Rights

Not specified

Tailored Resume

Cover Letter