Parts Advisor

NAPA Auto Parts - Commercial

Congleton, United Kingdom
On-site
Taking orders over the telephone
Upselling to increase invoice value
Building long-term rapport with customers
NAPA Auto Parts - Commercial is seeking a Parts Advisor in Congleton, UK, to support their commercial vehicle operations by maintaining and expanding the local customer base. The role involves managing customer orders, upselling, and promoting offers, requiring strong communication skills and a proactive approach

Job Summary

  • As Parts Advisor you will be involved in all areas of the branch and its operation however your focus will be maintaining and expanding the local customer base.
  • Take orders over the telephone, upsell to increase invoice value, and conduct outbound calling to raise customer awareness and achieve higher sales.
  • In return we offer an opportunity to join a global brand and market leader with exclusive discounts, cashback, and opportunities for career progression.

Matching Summary

Match Score: 85

NAPA Auto Parts - Commercial is seeking a Parts Advisor in Congleton, UK, to support their commercial vehicle operations by maintaining and expanding the local customer base. The role involves managing customer orders, upselling, and promoting offers, requiring strong communication skills and a proactive approach.

Skills & Requirements

Must-have

  • Taking orders over the telephone
  • Upselling to increase invoice value
  • Building long-term rapport with customers
  • Ordering and sending the right parts

Nice-to-have

  • Pro-active and enthusiastic customer interaction
  • Demonstrate empathy towards customers
  • Professional and excellent communication skills

Key Requirements

  • Punctual, organised, and efficient
  • Working towards deadlines

Work Rights

Not specified

Tailored Resume

Cover Letter