Case Manager

EML

Sydney, Australia
Fully remote
Manage workers compensation claims
Liaise with injured workers
Customer focused and empathetic service
As part of our diverse team based in Sydney, you will help make a positive impact on someone’s life every day

Job Summary

  • As part of our diverse team based in Sydney, you will help make a positive impact on someone’s life every day.
  • Your focus will be on providing a high level of service and supporting injured workers to recover from workplace injury and return to work.
  • EML provides career opportunities and great employee benefits, including: A diverse and collaborative team culture like no other Flexibility to work from home to support work/life balance Comprehensive learning and development opportunities.

Matching Summary

As part of our diverse team based in Sydney, you will help make a positive impact on someone’s life every day.

Skills & Requirements

Must-have

  • manage workers compensation claims
  • liaise with injured workers
  • customer focused and empathetic service
  • manage end-to-end outcomes
  • work within legislation and compliance

Nice-to-have

  • willingness to go above and beyond
  • thrive on working in a team
  • proactive, self-motivated
  • high attention to detail
  • creative stakeholder engagement

Key Requirements

  • Previous experience in medical, hospitality, retail or corporate field
  • Specialising in customer service is highly desirable
  • Ability to multitask and shift priorities

Work Rights

Not specified

Tailored Resume

Cover Letter