Sales Floor Department Supervisor Pro Services & Building Materials

Lowes Companies Inc

Customer service excellence
Store safety and cleanliness
Team leadership and coaching
Provide resources and tools to support associates in delivering the best customer service

Job Summary

  • Provide resources and tools to support associates in delivering the best customer service.
  • Lead and enable a team of associates to deliver the best possible customer experience, including coaching, training, and performance management.
  • Supervise associates in other departments as needed, requiring broad product knowledge and the ability to engage across teams.

Matching Summary

Provide resources and tools to support associates in delivering the best customer service.

Skills & Requirements

Must-have

  • Customer service excellence
  • Store safety and cleanliness
  • Team leadership and coaching
  • Product knowledge across departments
  • Customer-facing sales activities

Nice-to-have

  • Inspiring customer-focused behavior
  • Communicating upward to management
  • Adaptability to store demands

Key Requirements

  • High School Diploma or equivalent and 3 years of retail experience OR 5 years of retail experience
  • 1 year of customer service experience
  • 1 year of experience supporting Pro customers
  • Experience providing direction or supervision to teams
  • Experience supporting training and development of associates
  • Experience working cross-functionally
  • Experience using Microsoft Office Suite

Work Rights

Not specified

Tailored Resume

Cover Letter