Associate Sales And Customer Operations Specialist

Simms Fishing Store Inc

San Diego, CA, United States
Annual salary: $55,000.00 - $66,000.00; not specif...
On-site
Order management and fulfillment coordination
Customer support and experience
Sales operations and quote support
Manage the full lifecycle of customer orders from entry and validation through production coordination, shipment, and delivery

Job Summary

  • Manage the full lifecycle of customer orders from entry and validation through production coordination, shipment, and delivery.
  • Serve as a primary point of contact for customers regarding order updates, product questions, installation coordination, and post-purchase support.
  • Prepare and process product, installation, and design quotes for assigned territories with high accuracy and attention to detail.

Matching Summary

Manage the full lifecycle of customer orders from entry and validation through production coordination, shipment, and delivery.

Salary

Annual Salary: $55,000.00 - $66,000.00; Not specified; medical and dental, vision, disability and life insurance, 401K, PTO, paid holidays, gear discounts

Skills & Requirements

Must-have

  • Order management and fulfillment coordination
  • Customer support and experience
  • Sales operations and quote support
  • CRM and order management systems
  • Proactive communication and problem-solving

Nice-to-have

  • Passion for golf or outdoor industry
  • High-touch customer service delivery

Key Requirements

  • Strong verbal and written communication skills
  • Highly organized with ability to manage multiple priorities
  • Strong problem-solving and critical thinking skills
  • Customer service or sales operations experience
  • Experience using CRM platforms and order management systems

Work Rights

Not specified

Tailored Resume

Cover Letter