Client Service Representative - Overnight

VCA California Veterinary Specialists

Ontario, US
Base: $18-$20ph; shift differential: $2ph for week...
Overnight shift availability required
Strong attention to detail
Fast-paced environment experience
This overnight position is part of the largest 24-hour emergency and specialty veterinary hospital in the Inland Empire

Job Summary

  • This overnight position is part of the largest 24-hour emergency and specialty veterinary hospital in the Inland Empire.
  • The role involves capturing daily charges, ensuring billing guidelines are followed, and communicating treatment plans to pet owners.
  • Employees receive competitive compensation with a comprehensive benefits package including medical, dental, vision, 401(k), and pet care discounts.

Matching Summary

This overnight position is part of the largest 24-hour emergency and specialty veterinary hospital in the Inland Empire.

Salary

Base: $18-$20/hour; Shift Differential: $2/hr for weekends/later hours; Benefits: Medical/dental/vision, 401(k), paid vacation

Skills & Requirements

Must-have

  • Overnight shift availability required
  • Strong attention to detail
  • Fast-paced environment experience
  • Handling difficult clients
  • Outstanding verbal and written communication

Nice-to-have

  • Self-starter with strong initiative
  • Team player in a collaborative setting
  • Positive willingness to take on additional assignments
  • Commitment to continuing education

Key Requirements

  • Experience with WoofWare or similar EMR systems
  • Knowledge of veterinary terminology and coding guidelines
  • Ability to resolve complex billing scenarios

Work Rights

Not specified

Tailored Resume

Cover Letter