Customer Outreach Coordinator

DCH Academy Honda

Unknown, Unknown, US
Base: $15.49ph; bonus/equity: + bonuses based on i...
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Dealership bdc or call center experience
Customer-facing administrative experience
Computer & phone skills
** DCH Academy Honda is hiring a Customer Outreach Coordinator to join their Business Development Center, offering competitive pay based on performance. The ideal candidate should possess customer service experience, particularly in a dealership or call center environment, and be a self-motivated team player. **

Job Summary

  • Earning potential of $70k to $120k annually based on performance with Saturday availability required.
  • The Business Development Center (BDC) Administrator is responsible for developing, processing, managing, following up and tracking all customers as it pertains to parts, service and sales departments within the dealership.
  • Benefits include Medical, Dental and Vision Plans, Paid Holidays & PTO, 401(k) Retirement Plan, and Employee Stock Purchase Plan.

Matching Summary

Match Score: 75

** DCH Academy Honda is hiring a Customer Outreach Coordinator to join their Business Development Center, offering competitive pay based on performance. The ideal candidate should possess customer service experience, particularly in a dealership or call center environment, and be a self-motivated team player. **

Salary

Base: $15.49/hour; Bonus/Equity: additional bonuses based on individual appointments shown/sold and manufacturer approvability; Benefits: Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Vehicle Purchase Discounts, Wellness Programs

Skills & Requirements

Must-have

  • Dealership BDC or call center experience
  • Customer-facing administrative experience
  • Computer & phone skills
  • Fast-paced work environment
  • Targeted goal achievement

Nice-to-have

  • Team player
  • Top-notch customer service
  • Nationally-recognized team culture
  • Performance-minded individual
  • Honest value delivery

Key Requirements

  • 2+ years dealership BDC or call center experience preferred
  • Customer-facing administrative, retail, and/or hospitality experience
  • Acceptable driving record and valid driver's license
  • High School graduate or equivalent, 18 years or older

Work Rights

Not specified

Tailored Resume

Cover Letter