Custody Services Applications Support - Senior Vice President

Citi Handlowy

Belfast, United Kingdom
Base: competitive + annually reviewed; bonus/equit...
Hybrid (up to 2 days working at home per week)
Applications support and stability improvements
Vendor relationship management
Incident and problem management
Citi Handlowy is seeking a Senior Vice President for Custody Services Applications Support, responsible for managing technology functions, vendor relations, and team performance. This hybrid role emphasizes technical expertise in application support, stakeholder management, and operational efficiencies, with a focus on enhancing service delivery

Job Summary

  • Citi Belfast is one of the largest employers in Northern Ireland with a diverse and talented team of over 4000 people from over 68 different nationalities.
  • The role involves managing application support teams, improving service levels, and ensuring operational efficiencies within custody services technology.
  • Employees receive benefits including 27 days annual leave, discretionary bonuses, private medical care, pension plans, and access to learning and development resources.

Matching Summary

Match Score: 85

Citi Handlowy is seeking a Senior Vice President for Custody Services Applications Support, responsible for managing technology functions, vendor relations, and team performance. This hybrid role emphasizes technical expertise in application support, stakeholder management, and operational efficiencies, with a focus on enhancing service delivery.

Salary

Base: Competitive and annually reviewed; Bonus/Equity: Discretionary annual performance related bonus; Benefits: Private Medical Care, Life Insurance, Pension Plan, Paid Parental Leave

Skills & Requirements

Must-have

  • Applications support and stability improvements
  • Vendor relationship management
  • Incident and problem management
  • Capacity planning and throughput management
  • SQL Server and Oracle database knowledge
  • Cloud technologies familiarity
  • Team management and coaching

Nice-to-have

  • Knowledge of custody business
  • Project management experience
  • Senior stakeholder management
  • Knowledge of MQ Series and Kafka
  • Use of monitoring tools like Grafana and AppDynamics
  • Root cause analysis and performance tuning
  • Hybrid working model

Key Requirements

  • Relevant experience in applications support
  • People management experience
  • Bachelor’s degree required, Master’s preferred
  • Experience with SQL Server and Oracle
  • Project management skills
  • Capacity planning exposure
  • Ability to communicate with senior stakeholders

Work Rights

Not specified

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