Claims Casualty Team Manager - Litigation

AAA (Automobile Club)

Remote, US
Base: $83,900.00 - $123,600.00; bonus/equity: ince...
Fully remote
Claims handling leadership
Regulatory compliance
Customer service best practices
AAA is seeking a Claims Casualty Team Manager specializing in litigation to lead and oversee claims activities within their remote team. The role emphasizes leadership, coaching, compliance, and effective customer service practices, with a focus on employee development and performance monitoring

Job Summary

  • This management position serves as an instrumental component of the day to day activities within the claims unit, coordinating, directing, and overseeing claims activities of a team(s).
  • Key accountabilities include leadership, support, and coaching to ensure compliance of regulatory and statutory requirements, and technical and customer service Best Practices.
  • Remarkable benefits include health coverage, 401(K) with company match AND Pension, tuition assistance, and paid parental leave.

Matching Summary

Match Score: 85

AAA is seeking a Claims Casualty Team Manager specializing in litigation to lead and oversee claims activities within their remote team. The role emphasizes leadership, coaching, compliance, and effective customer service practices, with a focus on employee development and performance monitoring.

Salary

Base: $83,900.00 - $123,600.00; Bonus/Equity: Incentive program based upon performance; Benefits: Health coverage, 401(K) with match AND Pension, tuition assistance, PTO, paid parental leave, wellness programs, employee discounts

Skills & Requirements

Must-have

  • Claims handling leadership
  • Regulatory compliance
  • Customer service best practices
  • Performance evaluation
  • Employee coaching and development

Nice-to-have

  • Industry developments knowledge
  • Organizational goals support
  • Legendary service delivery

Key Requirements

  • Bachelors degree or equivalent experience
  • 4-6 years Casualty Claims handling with Litigation experience
  • 1-3 years Supervisory experience
  • Advanced organizational, planning, and delegation skills
  • Advanced oral and written communication skills
  • Advanced interpersonal skills
  • Ability to effectively lead change
  • Valid Driver's License
  • Chartered Property Casualty Underwriter (Preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter