Not specified (assumed to be onsite based on the nature of the role)
Case investigation skills
Customer communication skills
Problem-solving abilities
Ibstock is seeking a Sr. Customer Service Representative to join their team, where the candidate will handle customer inquiries, investigate cases, and document customer concerns. This role is part of a Fortune Global 500 organization that emphasizes a culture of growth and innovation
Job Summary
This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case.
He/She documents incoming information regarding the customer's concern and investigates all evidence until the case is completed.
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Matching Summary
Match Score: 85
Ibstock is seeking a Sr. Customer Service Representative to join their team, where the candidate will handle customer inquiries, investigate cases, and document customer concerns. This role is part of a Fortune Global 500 organization that emphasizes a culture of growth and innovation.