It Support Specialist

Mapbox

Washington, DC, United States
Base: $72,250 - $97,750 for most us locations; hig...
On-site
Macos and windows 10/11 experience
Okta saml configuration
Lan and wifi maintenance
Mapbox is seeking an IT Support Specialist for their Washington, DC office to provide exceptional technology support while ensuring the security and optimal performance of their systems. The ideal candidate should have experience in IT support, familiarity with various tools and platforms, and a strong commitment to customer service

Matching Summary

Match Score: 85

Mapbox is seeking an IT Support Specialist for their Washington, DC office to provide exceptional technology support while ensuring the security and optimal performance of their systems. The ideal candidate should have experience in IT support, familiarity with various tools and platforms, and a strong commitment to customer service.

Salary

Base: $72,250 - $97,750 for most US locations; Higher range for high cost of labor areas; Benefits include supportive healthcare and parental leave

Skills & Requirements

Must-have

  • macOS and Windows 10/11 experience
  • Okta SAML configuration
  • LAN and WiFi maintenance
  • Jira ticket management
  • AWS and G Suite administration

Nice-to-have

  • Japanese language proficiency
  • Node.js or Python scripting
  • Agile framework familiarity
  • Bash automation skills
  • Customer service mindset

Key Requirements

  • Experience in fast-paced IT support
  • Fluency in spoken and written English
  • Ability to work in a geographically diverse team

Work Rights

Not specified

Tailored Resume

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