Base: $17.50 - $22.00 ph; bonus/equity: not specif...
On-site
Drive top-line sales performance
Coach associates in the moment
Maintain visual merchandising standards
Victoria's Secret is seeking a Customer Experience Lead for their Crabtree Valley location in Raleigh, North Carolina. The role focuses on delivering exceptional customer experiences, driving sales, and supervising associates on the sales floor, while maintaining operational standards
Job Summary
The Customer Experience Lead is a values-based leader responsible for driving top-line sales by selling, leading, and coaching associates on the sales floor.
This role requires independently managing labor hours while maintaining visual standards and ensuring merchandise availability to support operational excellence.
Candidates must demonstrate the ability to lift up to 40 pounds and work flexible schedules including nights and weekends.
Matching Summary
Match Score: 85
Victoria's Secret is seeking a Customer Experience Lead for their Crabtree Valley location in Raleigh, North Carolina. The role focuses on delivering exceptional customer experiences, driving sales, and supervising associates on the sales floor, while maintaining operational standards.
Salary
Base: $17.50 - $22.00 per hour; Bonus/Equity: Not specified; Benefits: Refer to benefit details link
Skills & Requirements
Must-have
Drive top-line sales performance
Coach associates in the moment
Maintain visual merchandising standards
Manage labor hours and payroll
Assign work to non-supervisory associates
Nice-to-have
Passion for Victoria's Secret Brand
Excellent merchandising skills
Self-awareness seeking feedback
Influencing cross-functional partners
Experience reviewing business reports
Key Requirements
1 year of retail experience preferred
Experience directing other individuals preferred
Ability to stand for long periods
Authorized for employment in the United States
Work Rights
Must be authorized for employment in the United States