Sanofi is a global life sciences company committed to improving access to healthcare and supporting the people we serve throughout the continuum of care
Job Summary
Sanofi is a global life sciences company committed to improving access to healthcare and supporting the people we serve throughout the continuum of care.
The role involves managing the entire process of handling product technical complaints and field alerts, ensuring compliance with internal procedures and regulatory requirements.
Employees enjoy a supportive, future-focused team environment with opportunities for career growth, comprehensive health and wellbeing benefits, and a commitment to diversity, equity, and inclusion.
Matching Summary
Sanofi is a global life sciences company committed to improving access to healthcare and supporting the people we serve throughout the continuum of care.
Skills & Requirements
Must-have
Product Technical Complaint handling
Regulatory compliance in pharmaceuticals
Complaint investigation and root cause analysis
Cross-functional stakeholder collaboration
Quality Management System (QMS) documentation
Complaint database management
Batch genealogy and recurrency checks
Nice-to-have
Proactive continuous improvement mindset
Team-oriented and flexible work style
Strong organizational and multitasking skills
Excellent English communication skills
Problem-solving and analytical skills
Ability to work under stress
International collaboration experience
Key Requirements
Bachelor’s or Masters in Life Sciences or related field