Customer Experience Representative

GALDERMA AUSTRALIA

North Sydney, Australia
On-site
High volume customer inquiries
Customer relationship building
Order processing and tracking
Galderma Australia is seeking a Customer Experience Representative to join their North Sydney team. The role involves managing customer inquiries, building relationships, and ensuring a seamless customer experience in a fast-paced environment

Job Summary

  • Own and manage a high volume of customer inquiries via phone and email with professionalism, pace, and efficiency.
  • Build strong relationships with customers, sales teams, and internal stakeholders to deliver exceptional service outcomes.
  • We are committed to providing a competitive and attractive remuneration package, complemented by a range of benefits designed to support your growth and wellbeing.

Matching Summary

Match Score: 85

Galderma Australia is seeking a Customer Experience Representative to join their North Sydney team. The role involves managing customer inquiries, building relationships, and ensuring a seamless customer experience in a fast-paced environment.

Skills & Requirements

Must-have

  • High volume customer inquiries
  • Customer relationship building
  • Order processing and tracking
  • Accurate customer record maintenance
  • Collaboration with internal teams

Nice-to-have

  • Passion for customer service
  • Positive energy
  • Initiative and teamwork
  • Meaningful work for consumers

Key Requirements

  • Proven customer service experience
  • Pharmaceuticals or regulated environment experience
  • Strong communication and problem-solving skills
  • Ability to remain calm under pressure
  • Excellent attention to detail
  • Proficiency with CRM systems and Excel

Work Rights

Not specified

Tailored Resume

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