It Support Manager, Ops Tech Solutions Delivery

Amazon

Br
On-site
24x7 global it support
Technical support to operations team
It infrastructure management
OpsTech IT provides 24x7 global IT support to Amazon Operations, including Fulfillment, Sortation, Logistics, and Last Mile

Job Summary

  • OpsTech IT provides 24x7 global IT support to Amazon Operations, including Fulfillment, Sortation, Logistics, and Last Mile.
  • You will be leading a team of IT professionals with various skill sets to provide world-class technical support to Amazon’s Operations team.
  • When we hire you at Amazon, we hire for the future. With unlimited career opportunities, Amazon invests in ensuring our teams are consistently inspired, constantly learning from each other, and are creatively contributing to our next big idea.

Matching Summary

OpsTech IT provides 24x7 global IT support to Amazon Operations, including Fulfillment, Sortation, Logistics, and Last Mile.

Skills & Requirements

Must-have

  • 24x7 global IT support
  • technical support to Operations team
  • IT infrastructure management
  • leading IT professionals
  • continuous improvement of IT solutions

Nice-to-have

  • motivate teams
  • fostering solutions
  • confront obstacles
  • diversity
  • self-motivated individuals

Key Requirements

  • Hire, train, and develop IT professionals
  • Support safety programs
  • Interact with management and staff
  • Establish positive relationships with operational leadership
  • Lead infrastructure builds
  • Plan, organize, schedule, and supervise technical support activities
  • Measure, monitor, and maintain SLAs
  • Develop and maintain policies and procedures
  • Oversee equipment and parts inventory
  • Create, manage, and support recognition programs
  • Travel up to 30%

Work Rights

Not specified

Tailored Resume

Cover Letter