Customer Service Lead

Eyota Veterinary Clinic

Portsmouth, NH, United States
Base: up to $22 ph; bonus/equity: bonus pyy opport...
Customer service in veterinary setting
Electronic medical records management
Appointment scheduling and reminders
This role blends exceptional client service with team supervision and operational support to ensure outstanding client and patient experiences

Job Summary

  • This role blends exceptional client service with team supervision and operational support to ensure outstanding client and patient experiences.
  • We offer a competitive compensation and benefits package including pay up to $22 per hour, bonus opportunities, medical, dental and vision insurance, and a supportive leadership team.
  • AmeriVet is committed to your growth, development, well-being, and success by providing tailored development programs, mentorship, and a collaborative environment.

Matching Summary

This role blends exceptional client service with team supervision and operational support to ensure outstanding client and patient experiences.

Salary

Base: Up to $22 per hour; Bonus/Equity: Bonus pay opportunities; Benefits: Medical, Dental & Vision Insurance, 401(k) with matching, Paid Time Off, CE Allowance, Employee Pet Discounts, Life Insurance

Skills & Requirements

Must-have

  • Customer service in veterinary setting
  • Electronic medical records management
  • Appointment scheduling and reminders
  • Team leadership and supervision
  • Billing and payment processing
  • Client communication and empathy

Nice-to-have

  • Mentorship and coaching skills
  • Positive and team-oriented work environment
  • Leadership development focus
  • Compassionate and patient-centered approach
  • Organizational and operational skills

Key Requirements

  • High school diploma required
  • Minimum 3 years customer service experience
  • At least 1 year veterinary experience
  • 1–2 years leadership or supervisory experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter