Senior Agent, Customer Service (dutch Speaker)

OKX

Budapest, Hungary
Competitive total compensation pyckage; not specif...
**
Fluent spoken and written dutch
Excellent command of english
Fast typing skills at least 40 words per minute
** OKX is seeking a Senior Agent for Customer Service who speaks Dutch, based in Budapest, Hungary. The role involves addressing customer inquiries through various channels while fostering relationships with stakeholders in a fast-paced crypto exchange environment. **

Job Summary

  • The role involves interacting with global customers in real-time through live chat, email, and voice channels.
  • Employees will collaborate with product managers and marketing teams to address complaints and feedback regarding the OKX platform.
  • The company offers competitive compensation, education subsidies, wellness allowances, and comprehensive healthcare schemes.

Matching Summary

Match Score: 75

** OKX is seeking a Senior Agent for Customer Service who speaks Dutch, based in Budapest, Hungary. The role involves addressing customer inquiries through various channels while fostering relationships with stakeholders in a fast-paced crypto exchange environment. **

Salary

Competitive total compensation package; Not specified; Comprehensive healthcare schemes included

Skills & Requirements

Must-have

  • Fluent spoken and written Dutch
  • Excellent command of English
  • Fast typing skills at least 40 words per minute
  • Willing to work shift rotation
  • Strong customer service skills

Nice-to-have

  • Knowledge of digital asset exchange trading
  • Familiarity with cryptocurrency industry
  • Working knowledge of Zendesk CRM tools
  • Call center customer service experience
  • Experience with MacOS and Lark applications

Key Requirements

  • Diploma from college or above
  • Minimum 40 words per minute typing speed
  • Shift rotation availability required

Work Rights

Not specified

Tailored Resume

Cover Letter