As a Support Engineer at Chalk, you'll be our front-line technical support expert, ensuring customers have exceptional experiences with our products
Job Summary
As a Support Engineer at Chalk, you'll be our front-line technical support expert, ensuring customers have exceptional experiences with our products.
You will work directly with clients across industries like finance, healthcare, and e-commerce, helping them troubleshoot and optimize their usage of Chalk's platform.
This role offers a unique opportunity to deeply understand our technology, partner closely with our Engineering and Forward Deployed Engineering teams, and significantly impact customer satisfaction and product quality.
Matching Summary
As a Support Engineer at Chalk, you'll be our front-line technical support expert, ensuring customers have exceptional experiences with our products.
Skills & Requirements
Must-have
technical support
Python and SQL proficiency
troubleshooting and problem-solving
customer-facing technical roles
Nice-to-have
supporting ML/data infrastructure
Machine Learning operations knowledge
startup environment experience
Key Requirements
Technical background
Bachelor's degree in Computer Science or equivalent