Epic certification in hospital billing application
3+ years ehr implementation or support experience
Expert-level troubleshooting and problem-solving skills
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Nordic Nannies is seeking a Hospital Billing Claims Application Advisor to provide expert-level EHR design, troubleshooting, and customer engagement, while mentoring team members. The role requires strong technical skills, problem-solving abilities, and excellent communication to manage multiple clients and enhance EHR application efficiency.
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Job Summary
This role provides expert EHR design, build, testing, and advanced troubleshooting services for Nordic clients while overseeing customer engagements.
The successful candidate will exercise considerable judgment regarding patient safety, financial integrity, and regulatory compliance while managing multiple complex clients.
Team members are expected to mentor others, create consistent documentation, and participate in onboarding new staff to customer support teams.
Matching Summary
Match Score: 75
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Nordic Nannies is seeking a Hospital Billing Claims Application Advisor to provide expert-level EHR design, troubleshooting, and customer engagement, while mentoring team members. The role requires strong technical skills, problem-solving abilities, and excellent communication to manage multiple clients and enhance EHR application efficiency.
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Skills & Requirements
Must-have
Epic Certification in Hospital Billing application
3+ years EHR implementation or support experience
Expert-level troubleshooting and problem-solving skills
Ability to work on-call rotations including nights and weekends
Nice-to-have
Strong customer service track record with C-suite engagement
Knowledge of ITIL processes and change management
Previous project management and systems implementation experience
Mentoring capabilities for team growth
Key Requirements
Post-secondary education or equivalent experience
Epic Certification in Hospital Billing application
3+ years experience implementing, training, or supporting EHR modules