Patient Access Rep - Children's Community Practices (mansfield And Shelby)

Nationwide Children's Hospital

Mansfield, Ohio, US
Excellent customer service
Accurate demographic and insurance information
Communicate with departments and staff
Greets and registers patients, answers telephone calls, schedules appointments, and pulls and files medical charts

Job Summary

  • Greets and registers patients, answers telephone calls, schedules appointments, and pulls and files medical charts.
  • Obtains accurate demographic, insurance, and physician information, screens for insurance eligibility, and ensures pre-certification and referral requirements are met.
  • Establishes and maintains open communication with all interacting departments and clinical staff, and assists in the shadowing/precepting of new employees.

Matching Summary

Greets and registers patients, answers telephone calls, schedules appointments, and pulls and files medical charts.

Skills & Requirements

Must-have

  • Excellent customer service
  • Accurate demographic and insurance information
  • Communicate with departments and staff
  • Navigate current technology systems

Nice-to-have

  • Identify self-pay patients
  • Precepting new employees
  • Multi-task in stressful environment

Key Requirements

  • High School Diploma or equivalent
  • Associate’s Degree preferred
  • One year of health care experience preferred
  • CPR certification as determined by manager

Work Rights

Not specified

Tailored Resume

Cover Letter