Patient Access Rep - Children's Community Practices (mansfield And Shelby)
Nationwide Children's Hospital
Mansfield, Ohio, US
Excellent customer service
Accurate demographic and insurance information
Communicate with departments and staff
Greets and registers patients, answers telephone calls, schedules appointments, and pulls and files medical charts
Job Summary
Greets and registers patients, answers telephone calls, schedules appointments, and pulls and files medical charts.
Obtains accurate demographic, insurance, and physician information, screens for insurance eligibility, and ensures pre-certification and referral requirements are met.
Establishes and maintains open communication with all interacting departments and clinical staff, and assists in the shadowing/precepting of new employees.
Matching Summary
Greets and registers patients, answers telephone calls, schedules appointments, and pulls and files medical charts.