Guest Service Agent

Hotel Chadstone Melbourne MGallery

Los Angeles, CA, United States
On-site
Provide friendly responsive guest service
Execute check-in and check-out procedures
Maintain positive attitude under pressure
The Guest Service Agent will provide naturally friendly, helpful, and responsive service to all guests from arrival to departure

Job Summary

  • The Guest Service Agent will provide naturally friendly, helpful, and responsive service to all guests from arrival to departure.
  • You will play a hands-on role in the successful pre-opening and opening of The Hoxton's first US property in Downtown LA.
  • The role requires working closely with Housekeeping, Sales, and Restaurants teams to ensure smooth overall hotel operations.

Matching Summary

The Guest Service Agent will provide naturally friendly, helpful, and responsive service to all guests from arrival to departure.

Skills & Requirements

Must-have

  • Provide friendly responsive guest service
  • Execute check-in and check-out procedures
  • Maintain positive attitude under pressure

Nice-to-have

  • Interest in creating unique guest experiences
  • Ability to learn quickly and adapt
  • Team player with no ego or drama

Key Requirements

  • Pre-opening experience preferred
  • Knowledge of local neighborhood dining and activities
  • Strong organizational and detail-oriented skills

Work Rights

Not specified

Tailored Resume

Cover Letter