Customer Solutions Coordinator

Aussie Broadband

Brisbane, Queensland, Australia
Not specified; benefits: 26 weeks pyid pyrental le...
3 years customer service experience
Strong organisational and time management skills
Clear written communication for different audiences
This role serves as the key link between customers and internal teams to ensure every solution is delivered smoothly and with care

Job Summary

  • This role serves as the key link between customers and internal teams to ensure every solution is delivered smoothly and with care.
  • The company offers 26 weeks paid parental leave for both primary and secondary caregivers along with discounted internet and mobile services.
  • Aussie Broadband is a B Corp Certified company that values inclusion, diversity, and maintaining high standards for social and environmental performance.

Matching Summary

This role serves as the key link between customers and internal teams to ensure every solution is delivered smoothly and with care.

Salary

Not specified; Benefits: 26 weeks paid parental leave; Discounted internet up to $109 per month; 20% off mobile services

Skills & Requirements

Must-have

  • 3 years customer service experience
  • Strong organisational and time management skills
  • Clear written communication for different audiences

Nice-to-have

  • Knowledge of telecommunications and data services
  • Familiarity with project management methodologies
  • Proactive problem-solving ability

Key Requirements

  • Around three years proven experience delivering outstanding customer service

Work Rights

Not specified

Tailored Resume

Cover Letter