Customer Success Manager

Jobgether

United States
On-site
Ai-driven platform expertise
Enterprise client relationship management
Saas product adoption strategy
This role sits at the intersection of customer strategy, SaaS product adoption, and commercial growth

Job Summary

  • This role sits at the intersection of customer strategy, SaaS product adoption, and commercial growth.
  • You will act as a trusted advisor to senior stakeholders, helping them translate business goals into measurable outcomes.
  • The position blends relationship management, technical problem-solving, and commercial ownership with direct impact on renewals.

Matching Summary

This role sits at the intersection of customer strategy, SaaS product adoption, and commercial growth.

Skills & Requirements

Must-have

  • AI-driven platform expertise
  • Enterprise client relationship management
  • SaaS product adoption strategy
  • Data-driven workflow execution
  • Commercial ownership and renewals

Nice-to-have

  • Thrives in fast-paced environments
  • Shapes processes from ambiguity
  • Trusted advisor to senior stakeholders
  • Highly collaborative team player
  • Hands-on strategic execution

Key Requirements

  • Experience managing enterprise and mid-market clients
  • Background in AI-driven platforms or SaaS
  • Proven track record in customer success and renewals

Work Rights

Not specified

Tailored Resume

Cover Letter