Kbs Process Analyst (kone Business Services)

KONE

Bahrain
Basic salary starting from 1.600eur/gross; not spe...
Hybrid
Manage and resolve operational cases
Analyze root causes with data
Coordinate communication between teams
Manage and resolve operational cases by identifying recurring issues, analyzing root causes, and providing actionable quality insights based on data interpretation

Job Summary

  • Manage and resolve operational cases by identifying recurring issues, analyzing root causes, and providing actionable quality insights based on data interpretation.
  • Coordinate communication and alignment between Frontline and Supply Line teams to ensure timely delivery of materials and smooth end‑to‑end process flow.
  • At KONE, we improve the flow of urban life by shaping smarter and more sustainable cities.

Matching Summary

Manage and resolve operational cases by identifying recurring issues, analyzing root causes, and providing actionable quality insights based on data interpretation.

Salary

Basic salary starting from 1.600Eur/gross; Not specified; Not specified

Skills & Requirements

Must-have

  • Manage and resolve operational cases
  • Analyze root causes with data
  • Coordinate communication between teams
  • Validate and analyze case data
  • Review and approve invoices
  • Maintain Power BI dashboards
  • Lead stakeholder alignment calls
  • Drive continuous improvement initiatives

Nice-to-have

  • Detail-oriented and analytical mindset
  • Solution-focused communication style
  • Collaborate in international environment
  • Lean UX practices application

Key Requirements

  • Excellent written and spoken English
  • Experience in operational, process-driven, or case-based work
  • Strong analytical skills
  • Ability to work confidently with multiple systems
  • Strong attention to detail
  • Ability to manage multiple tasks
  • Intermediate Excel skills
  • Experience with Power BI or similar reporting tools is an advantage

Work Rights

Not specified

Tailored Resume

Cover Letter