Head Of Social Media

The Cigna Group

Bloomfield, CT, United States
Enterprise social media strategy
Social content strategy
Social media governance
The Global Head of Social Media will architect and operationalize a modern, insight-driven, highly coordinated social media ecosystem – advancing how we listen, engage, create, and protect the brand across all platforms

Job Summary

  • The Global Head of Social Media will architect and operationalize a modern, insight-driven, highly coordinated social media ecosystem – advancing how we listen, engage, create, and protect the brand across all platforms.
  • This role partners closely with Communications, Marketing, Operations, HR&S, Legal, and enterprise leadership to ensure our social channels elevate customer experience, reinforce our enterprise narrative and meet evolving stakeholder expectations.
  • Build and lead a multidisciplinary team spanning strategy, content, analytics, community management, and influencer programs.

Matching Summary

The Global Head of Social Media will architect and operationalize a modern, insight-driven, highly coordinated social media ecosystem – advancing how we listen, engage, create, and protect the brand across all platforms.

Skills & Requirements

Must-have

  • enterprise social media strategy
  • social content strategy
  • social media governance
  • customer engagement model
  • social listening and analytics
  • cross-functional coordination

Nice-to-have

  • modernize legacy social environments
  • human-centric content
  • insight-driven operations
  • global experience and fluency

Key Requirements

  • 12+ years leading social media
  • Demonstrated success building high-performing teams
  • Expertise in social strategy, governance, content development
  • Experience managing multimillion-dollar budgets
  • Global experience and fluency

Work Rights

Not specified

Tailored Resume

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