AIA is transforming its organization to be faster, simpler, and more connected to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives
Job Summary
AIA is transforming its organization to be faster, simpler, and more connected to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.
The incumbent will serve as the primary responsible person for end-to-end project delivery, liaising between Business, IT/Technology, and Vendors to achieve project goals and drive system adoption.
The role involves driving and delivering transformation projects on time and within budget to achieve overall digital transformation goals of AIA, with a focus on customer care, contact center, and CRM domains.
Matching Summary
AIA is transforming its organization to be faster, simpler, and more connected to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.
Skills & Requirements
Must-have
end-to-end project delivery
digital solutions and experiences
customer care domain knowledge
contact center domain knowledge
CRM domain knowledge
change management practices
Nice-to-have
business minded approach
human-centered design
solving human problem perspective
developing a better tomorrow
Key Requirements
Bachelor's degree in IT, computing, engineering
Minimum 5 years IT related experience
Minimum 2 years IT project management/delivery experience