Experienced Customer Support Officer

Toll Group

Bayan Lepas, Penang, Malaysia
On-site
Order processing and transaction coordination
High-volume data entry with accuracy
Product and technical support
Build and maintain professional relationships with customers and internal stakeholders

Job Summary

  • Build and maintain professional relationships with customers and internal stakeholders.
  • Provide product and technical support for transactions and service requests.
  • We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact.

Matching Summary

Build and maintain professional relationships with customers and internal stakeholders.

Skills & Requirements

Must-have

  • Order processing and transaction coordination
  • High-volume data entry with accuracy
  • Product and technical support
  • Respond promptly to customer inquiries
  • Maintain accurate records and documentation

Nice-to-have

  • Build and maintain professional relationships
  • Proactive issue resolution
  • Assist and guide junior staff
  • Work independently or in a team

Key Requirements

  • Diploma or bachelor’s degree
  • 1–3 years of relevant experience
  • Proficiency in Microsoft Office
  • Entitled to work in Malaysia

Work Rights

Entitled to work in Malaysia

Tailored Resume

Cover Letter