Lead Case Management Specialist

North Carolina Department of Health and Human Services

Raleigh, North Carolina, US
Base: $41,206.00 - $72,113.00; bonus/equity: not s...
Not specified
Review complex case files for accuracy
Coordinate investigative and autopsy documentation
Manage billing review and payment reconciliation
The North Carolina Department of Health and Human Services is seeking a Lead Case Management Specialist to coordinate daily workflow and oversee case processing within the Case Management unit in Raleigh, NC. The ideal candidate will have experience in administrative support, case documentation, and billing reconciliation while contributing to process improvements

Job Summary

  • The position oversees the processing of investigative and autopsy documentation while ensuring alignment with program and accreditation standards.
  • Employees benefit from a state-of-the-art facility in Raleigh, NC, featuring fitness areas, food trucks, and comprehensive health insurance options.
  • This role serves as a primary contact for billing inquiries and assists with financial documentation including invoice validation and discrepancy resolution.

Matching Summary

Match Score: 85

The North Carolina Department of Health and Human Services is seeking a Lead Case Management Specialist to coordinate daily workflow and oversee case processing within the Case Management unit in Raleigh, NC. The ideal candidate will have experience in administrative support, case documentation, and billing reconciliation while contributing to process improvements.

Salary

Base: $41,206.00 - $72,113.00; Bonus/Equity: Not specified; Benefits: State health plan, retirement plans, NCFlex, paid leave

Skills & Requirements

Must-have

  • Review complex case files for accuracy
  • Coordinate investigative and autopsy documentation
  • Manage billing review and payment reconciliation
  • Track workload statistics and performance metrics
  • Conduct case audits for compliance

Nice-to-have

  • Guide daily workflow for team members
  • Provide constructive feedback to staff
  • Support implementation of new systems
  • Identify gaps in operational workflows
  • Collaborate with supervisory staff on procedures

Key Requirements

  • High school diploma or GED
  • Two years of related administrative experience
  • Experience reviewing medical or investigative documentation
  • Proficiency in case management systems
  • Background check required for positions of trust

Work Rights

Not specified

Tailored Resume

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