The Information Security Customer Engagement team helps customers gain assurance to buy and utilize products with confidence
Job Summary
The Information Security Customer Engagement team helps customers gain assurance to buy and utilize products with confidence.
As a senior member, you will play a key role in delivering upon our customer engagement strategy, ensuring inquiries are handled efficiently and providing expert guidance.
This role drives strategic initiatives and projects to enhance security solutions and customer experience, delivering competitive advantages, and supports junior members through training and mentoring.
Matching Summary
The Information Security Customer Engagement team helps customers gain assurance to buy and utilize products with confidence.
Salary
Base: $78,800 - $131,300; Bonus/Equity: Eligible for annual incentive bonus; Benefits: Country specific benefits
Skills & Requirements
Must-have
Information security expertise
Customer engagement experience
Security due diligence questionnaires
Security contract language management
Customer engagement calls
Cross-functional team liaison
Nice-to-have
Growth mindset and continuous learning
Adapt to industry trends
Proactive pursuit of learning
Tailored solutions for customer concerns
Key Requirements
Strong understanding of information security principles
Background in managing customer inquiries
Exceptional verbal and written communication skills