Manager, Technical Services

NTT AUSTRALIA PTY

It service management expertise
Client satisfaction focus
Team leadership skills
The Manager, Technical Services is responsible for ensuring IT infrastructure remains operational for clients

Job Summary

  • The Manager, Technical Services is responsible for ensuring IT infrastructure remains operational for clients.
  • This role involves managing a team to achieve zero missed service level agreement conditions.
  • NTT DATA is committed to diversity and fostering a collaborative work environment.

Matching Summary

The Manager, Technical Services is responsible for ensuring IT infrastructure remains operational for clients.

Skills & Requirements

Must-have

  • IT service management expertise
  • Client satisfaction focus
  • Team leadership skills

Nice-to-have

  • Diversity and inclusion culture
  • Proactive incident management
  • Strong client relationships

Key Requirements

  • Bachelor's degree in Business or IT
  • Advanced experience in technical team management
  • ITIL certification preferred

Work Rights

Not specified

Tailored Resume

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