Customer Success Manager

Workiva

London, United Kingdom
Fully remote
Customer lifecycle management
Product adoption expertise
Experience in customer success
As a Customer Success Manager at Workiva, you will maximize customers' return on investment in the Workiva Platform

Job Summary

  • As a Customer Success Manager at Workiva, you will maximize customers' return on investment in the Workiva Platform.
  • You will manage diverse customer needs and consult on best practices throughout the customer journey.
  • Workiva values diversity and is committed to providing reasonable accommodations to applicants with disabilities.

Matching Summary

As a Customer Success Manager at Workiva, you will maximize customers' return on investment in the Workiva Platform.

Skills & Requirements

Must-have

  • Customer lifecycle management
  • Product adoption expertise
  • Experience in Customer Success

Nice-to-have

  • Excellent communication skills
  • Relationship building experience
  • Self-starter attitude

Key Requirements

  • Undergraduate degree or equivalent
  • 2 years of related experience
  • Experience using Gainsight or other CRM tools

Work Rights

Not specified

Tailored Resume

Cover Letter