Customer Service Representative

AmeriVet

United States
Competitive pyy; performance bonuses available; be...
Not specified (assumed office-based due to the nature of the job)
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
AmeriVet is seeking a Customer Service Representative to provide exceptional client experiences in a veterinary setting. The role involves managing appointments, client communication, and supporting the medical team, while fostering a compassionate and organized environment

Job Summary

  • The Client Service Representative serves as the vital first and last point of contact to deliver an exceptional client experience.
  • Employees receive tailored development programs, mentorship, and competitive pay including performance bonuses and 401(k) matching.
  • The role requires managing appointments, triaging inquiries, and maintaining organized records while supporting the medical team's operations.

Matching Summary

Match Score: 85

AmeriVet is seeking a Customer Service Representative to provide exceptional client experiences in a veterinary setting. The role involves managing appointments, client communication, and supporting the medical team, while fostering a compassionate and organized environment.

Salary

Competitive pay; Performance bonuses available; Benefits include health, dental, vision, life insurance, and 401(k) matching

Skills & Requirements

Must-have

  • Answer calls and emails promptly
  • Schedule appointments based on availability
  • Update client and patient records accurately
  • Process billing transactions and insurance claims
  • Demonstrate empathy with emotional clients

Nice-to-have

  • Prior customer service experience in veterinary setting
  • Strong desire to provide compassionate service
  • Ability to handle multiple tasks efficiently
  • Basic proficiency with scheduling software

Key Requirements

  • High school diploma or equivalent work experience required
  • Prior customer service experience preferred
  • Must be able to lift up to 40 pounds

Work Rights

Not specified

Tailored Resume

Cover Letter