Base: $51,542 - $54,600 annually (varies by nj loc...
Customer service and sales experience
Cash handling and transaction processing
Fraud mitigation and compliance adherence
As a Branch Ambassador, you will play a vital role in enhancing customers’ banking experience by performing transactions and resolving inquiries efficiently
Job Summary
As a Branch Ambassador, you will play a vital role in enhancing customers’ banking experience by performing transactions and resolving inquiries efficiently.
The role requires adaptability to a rapidly changing tech and financial environment and a passion for delivering extraordinary customer service.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being.
Matching Summary
As a Branch Ambassador, you will play a vital role in enhancing customers’ banking experience by performing transactions and resolving inquiries efficiently.
Salary
Base: $51,542 - $54,600 annually (varies by NJ location); Bonus/Equity: Not specified; Benefits: Comprehensive health and financial benefits
Skills & Requirements
Must-have
Customer service and sales experience
Cash handling and transaction processing
Fraud mitigation and compliance adherence
Digital banking product knowledge
Multi-branch travel within local area
Customer inquiry resolution
Nice-to-have
Growth mindset and adaptability
Team player and collaborative spirit
Financial needs assessment skills
Technology savviness
Ability to educate customers on banking channels
Key Requirements
High School Diploma or GED
Minimum 1 year retail, sales, or customer service experience
At least 6 months cash handling experience
Associate’s degree preferred
2+ years retail, sales, or banking experience preferred