Application Support L1_Contract

NTT SINGAPORE PTE. LTD.

Singapore
Not specified (assumed to be onsite or hybrid based on typical it support roles).
Java/web application support
Unix/linux environment knowledge
Sql database querying skills
NTT Singapore is seeking an L1 Production Support Analyst to provide first-line support for Java/Web-based applications related to Product Risk and Market Risk systems. The role involves monitoring applications, troubleshooting issues, and collaborating with higher-level support teams to ensure system stability

Job Summary

  • The role serves as the first line of support for Java and Web-based applications within Product Risk and Market Risk systems.
  • Responsibilities include monitoring applications, performing initial issue analysis using runbooks, and managing incidents in ticketing tools.
  • Candidates must possess basic technical knowledge of Java, Unix/Linux, and SQL along with a willingness to work shifts and be on call.

Matching Summary

Match Score: 75

NTT Singapore is seeking an L1 Production Support Analyst to provide first-line support for Java/Web-based applications related to Product Risk and Market Risk systems. The role involves monitoring applications, troubleshooting issues, and collaborating with higher-level support teams to ensure system stability.

Skills & Requirements

Must-have

  • Java/Web application support
  • Unix/Linux environment knowledge
  • SQL database querying skills
  • Incident triage and resolution
  • Shift work and on-call availability

Nice-to-have

  • Familiarity with monitoring tools
  • Experience with ticketing systems
  • Strong communication skills
  • Willingness to coordinate with L2/L3 teams

Key Requirements

  • 1–3 years of IT support experience
  • Basic knowledge of Java/Web applications
  • Proficiency in Unix/Linux and SQL

Work Rights

Not specified

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