Hardware Technician - Level 2 (it Field Support Specialist) Category Information Technology Location Ft. Meade, Maryland

Stratum Networks

Annapolis Junction, Maryland, United States
Base: $37k - $87k depending on experience; bonus/e...
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Ts/sci with polygraph clearance required
Install and repair computer hardware
Troubleshoot servers and peripherals
** Stratum Networks is seeking a Level 2 Hardware Technician to provide technical support for computer systems at a client location in Annapolis Junction, Maryland. The ideal candidate must possess a TS/SCI polygraph clearance and have extensive experience in hardware installation, troubleshooting, and user support. **

Job Summary

  • The role involves providing Tier 2 and 3 on-site and remote support for computer workstations, servers, and teleconferencing equipment.
  • Candidates must possess an active TS/SCI clearance with a polygraph to be considered for this position supporting Department of Defense clients.
  • The company offers an excellent benefits package including up to 3 weeks paid vacation, 11 paid holidays, and immediate health care eligibility.

Matching Summary

Match Score: 75

** Stratum Networks is seeking a Level 2 Hardware Technician to provide technical support for computer systems at a client location in Annapolis Junction, Maryland. The ideal candidate must possess a TS/SCI polygraph clearance and have extensive experience in hardware installation, troubleshooting, and user support. **

Salary

Base: $37k - $87k depending on experience; Bonus/Equity: Not specified; Benefits: Up to 3 weeks vacation, 11 holidays, health care, 401(k) match

Skills & Requirements

Must-have

  • TS/SCI with Polygraph clearance required
  • Install and repair computer hardware
  • Troubleshoot servers and peripherals
  • Configure Windows 7 and 10 environments
  • Work fiber optic and Ethernet cabling
  • Read technical manuals and schematics

Nice-to-have

  • Manage time and priorities effectively
  • Work efficiently with minimal supervision
  • Train site personnel in hardware use
  • Support network upgrade projects
  • Proficient in Microsoft Office applications

Key Requirements

  • Active TS/SCI with Polygraph clearance
  • High School/GED with 7 years experience
  • Associate's degree with 5 years experience
  • Ability to lift 50 pounds
  • Valid driver's license for company vehicle

Work Rights

Must have US citizenship (implied by TS/SCI Polygraph)

Tailored Resume

Cover Letter