Hardware Technician - Level 2 (it Field Support Specialist) Category Information Technology Location Ft. Meade, Maryland
Stratum Networks
Annapolis Junction, Maryland, United States
Base: $37k - $87k depending on experience; bonus/e...
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Ts/sci with polygraph clearance required
Install and repair computer hardware
Troubleshoot servers and peripherals
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Stratum Networks is seeking a Level 2 Hardware Technician to provide technical support for computer systems at a client location in Annapolis Junction, Maryland. The ideal candidate must possess a TS/SCI polygraph clearance and have extensive experience in hardware installation, troubleshooting, and user support.
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Job Summary
The role involves providing Tier 2 and 3 on-site and remote support for computer workstations, servers, and teleconferencing equipment.
Candidates must possess an active TS/SCI clearance with a polygraph to be considered for this position supporting Department of Defense clients.
The company offers an excellent benefits package including up to 3 weeks paid vacation, 11 paid holidays, and immediate health care eligibility.
Matching Summary
Match Score: 75
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Stratum Networks is seeking a Level 2 Hardware Technician to provide technical support for computer systems at a client location in Annapolis Junction, Maryland. The ideal candidate must possess a TS/SCI polygraph clearance and have extensive experience in hardware installation, troubleshooting, and user support.
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Salary
Base: $37k - $87k depending on experience; Bonus/Equity: Not specified; Benefits: Up to 3 weeks vacation, 11 holidays, health care, 401(k) match
Skills & Requirements
Must-have
TS/SCI with Polygraph clearance required
Install and repair computer hardware
Troubleshoot servers and peripherals
Configure Windows 7 and 10 environments
Work fiber optic and Ethernet cabling
Read technical manuals and schematics
Nice-to-have
Manage time and priorities effectively
Work efficiently with minimal supervision
Train site personnel in hardware use
Support network upgrade projects
Proficient in Microsoft Office applications
Key Requirements
Active TS/SCI with Polygraph clearance
High School/GED with 7 years experience
Associate's degree with 5 years experience
Ability to lift 50 pounds
Valid driver's license for company vehicle
Work Rights
Must have US citizenship (implied by TS/SCI Polygraph)