Spécialiste Du Support Technique  (crc) / Customer Technical Support Specialist (crc)

ATR (Airbus/Leonardo)

Mirabel, Quebec, Canada
Hybrid
Aircraft avionics, systems and structure knowledge
Customer support experience
Troubleshooting in-service issues
Your role as Customer Technical Support Specialist will be to respond to customers enquiries, which involve resolving a wide range of in-service issues within a 24/7 environment

Job Summary

  • Your role as Customer Technical Support Specialist will be to respond to customers enquiries, which involve resolving a wide range of in-service issues within a 24/7 environment.
  • The A220 commercial aircraft Programme is headquartered in Mirabel, in the greater Montreal area, where the vibrant city of Montreal is just a stone’s throw away.
  • Financial rewards include an attractive salary, annual bonus, group insurance plan, pension plan and share purchase plan.

Matching Summary

Your role as Customer Technical Support Specialist will be to respond to customers enquiries, which involve resolving a wide range of in-service issues within a 24/7 environment.

Skills & Requirements

Must-have

  • Aircraft avionics, systems and structure knowledge
  • Customer support experience
  • Troubleshooting in-service issues
  • 24/7 environment
  • Structural damage assessment
  • Mechanical and avionics troubleshooting

Nice-to-have

  • Collaborative team environment
  • High quality communication
  • Adaptable and flexible
  • Passion for aviation

Key Requirements

  • AME Licence E or M and/or Bachelor degree in aviation engineering
  • 3-5 years aircraft maintenance/engineering experience
  • Ability to deal with customers under stress
  • Strong interpersonal and communication skills
  • Experience using aircraft maintenance manuals

Work Rights

Not specified

Tailored Resume

Cover Letter