Customer Service Executive

Thermo Fisher Scientific UK

Selangor, Malaysia
Customer service experience
Order processing
Quote to bill transactions
Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer

Job Summary

  • Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer.
  • You'll provide exceptional support throughout the customer lifecycle, handling administration, order management, quotations, and master data maintenance.
  • This role offers professional development opportunities while contributing to groundbreaking scientific advances.

Matching Summary

Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer.

Skills & Requirements

Must-have

  • Customer service experience
  • Order processing
  • Quote to Bill transactions
  • Microsoft Office proficiency
  • Fluent in BM & English

Nice-to-have

  • Positive collaborative mindset
  • Develop effective relationships
  • Handle ambiguous situations
  • Positive attitude willing to learn

Key Requirements

  • Minimum 2 years customer service experience
  • Minimum 2 years order processing experience
  • ERP, SAP systems experience preferred
  • Excellent problem-solving abilities
  • Attention to detail
  • Strong organizational skills
  • Ability to prioritize multiple tasks
  • Ability to handle complex customer requirements
  • Manage escalations professionally
  • Ability to multi-task
  • Time management
  • Work independently

Work Rights

Not specified

Tailored Resume

Cover Letter