Front Desk Agent

21c Museum Hotels

Louisville, KY, United States
On-site
High school diploma or equivalent
Previous public-facing customer service experience
Fluent in english verbal and written communication
The Front Desk Agent serves as the face and voice of 21c Museum Hotels, responsible for delivering a superior guest experience

Job Summary

  • The Front Desk Agent serves as the face and voice of 21c Museum Hotels, responsible for delivering a superior guest experience.
  • Key duties include managing check-ins and check-outs, handling cash transactions, and coordinating guest services using both manual and computerized methods.
  • The role requires maintaining accurate records, processing mail and messages, and relaying information about art exhibitions to guests.

Matching Summary

The Front Desk Agent serves as the face and voice of 21c Museum Hotels, responsible for delivering a superior guest experience.

Skills & Requirements

Must-have

  • High School diploma or equivalent
  • Previous public-facing customer service experience
  • Fluent in English verbal and written communication

Nice-to-have

  • Ability to handle stressful situations with tact
  • Knowledge of art exhibitions and museum culture
  • Experience with suggestive selling techniques

Key Requirements

  • Must pass a background check
  • High School diploma or equivalent required
  • Prior experience dealing directly with the public

Work Rights

Not specified

Tailored Resume

Cover Letter