Member Services Assistant

University of Richmond Weinstein Recreation Center

Richmond, VA, US
Base: $15.00 ph; bonus/equity: not specified; bene...
Part-time onsite (less than 20 hours per week)
Excellent customer service skills
Enforce eligibility policies
Distribute recreation equipment
The University of Richmond Weinstein Recreation Center is seeking a Member Services Assistant to enhance customer service and member engagement during the summer. Responsibilities include managing member services operations, enrolling members in programs, and maintaining a welcoming environment

Job Summary

  • Assistants are responsible for Weinstein Center Member Services operations during assigned shifts, providing excellent customer service and information to all members.
  • Specific duties include greeting visitors, distributing equipment, enrolling members in the Fusion system, processing payments, and documenting lost and found items.
  • The role requires excellent customer service skills, dependability, and the ability to enforce policies, with a commitment to providing a welcoming and inclusive environment.

Matching Summary

Match Score: 75

The University of Richmond Weinstein Recreation Center is seeking a Member Services Assistant to enhance customer service and member engagement during the summer. Responsibilities include managing member services operations, enrolling members in programs, and maintaining a welcoming environment.

Salary

Base: $15.00 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • excellent customer service skills
  • enforce eligibility policies
  • distribute recreation equipment
  • process guest fee transactions
  • maintain clean work environment
  • serve as first responder

Nice-to-have

  • provide welcoming and inclusive environment
  • work effectively with diverse backgrounds
  • assist members with app access

Key Requirements

  • prior experience with cash handling preferred
  • ability to read, interpret, and enforce policies
  • dependable and able to work a flexible schedule
  • current CPR/AED certification required within 30 days

Work Rights

Not specified

Tailored Resume

Cover Letter