Customer Service & Supply Planning Lead

Unilever Com Tr

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Order to delivery cycle management
Supply chain customer service operations
Production and supply planning
** Unilever is seeking a Customer Service & Supply Planning Lead to manage customer service and supply chain operations for their Partnership ANZ and China business. The role involves overseeing the order-to-delivery cycle, enhancing customer satisfaction, and ensuring efficient supply planning and logistics. **

Job Summary

  • This role will manage Customer Service & Supply planning for Partnership ANZ and China business which includes managing Customer service, Supply planning and NPDs.
  • Lead supply chain customer service operations with a focus on increasing customer satisfaction and strengthen collaboration with customer supply chain team.
  • Responsible to deliver Mfg. site level service rate target Business partner finance/procurement to drive Transfer Price optimization by driving right forecast, information and savings projects across Partnership ANZ and GC portfolios.

Matching Summary

Match Score: 75

** Unilever is seeking a Customer Service & Supply Planning Lead to manage customer service and supply chain operations for their Partnership ANZ and China business. The role involves overseeing the order-to-delivery cycle, enhancing customer satisfaction, and ensuring efficient supply planning and logistics. **

Skills & Requirements

Must-have

  • Order to delivery cycle management
  • Supply chain customer service operations
  • Production and supply planning
  • Stakeholder management experience
  • Cross-functional collaboration

Nice-to-have

  • Business development focus
  • Driving inclusion and diversity
  • Continuous improvement mindset

Key Requirements

  • 7-9 years of experience
  • MBA /Engineering Graduate

Work Rights

Not specified

Tailored Resume

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