Base: $60,000-$85,000 annually; bonus/equity: not ...
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Ticketing system experience
Scripting and automation tools
Power bi reporting skills
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Kia of Frisco Inc is seeking a Business Systems Analyst for their Driveway Finance Corporation (DFC) in Tigard, OR. The role involves monitoring support tickets, implementing system enhancements, and creating reports, requiring a blend of technical skills and customer service orientation.
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Job Summary
The role involves resolving support tickets, implementing system enhancements, and developing reports to directly influence customer experience.
Candidates will collaborate with cross-functional teams to process tickets, coordinate incident responses, and assist with onboarding new users.
The company offers competitive pay ranging from $60,000 to $85,000 annually along with comprehensive benefits including medical, dental, vision, and a 401(k) plan.
Matching Summary
Match Score: 75
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Kia of Frisco Inc is seeking a Business Systems Analyst for their Driveway Finance Corporation (DFC) in Tigard, OR. The role involves monitoring support tickets, implementing system enhancements, and creating reports, requiring a blend of technical skills and customer service orientation.
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Salary
Base: $60,000-$85,000 annually; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, 401(k), PTO, Employee Stock Purchase Plan
Skills & Requirements
Must-have
Ticketing system experience
Scripting and automation tools
Power BI reporting skills
Customer service orientation
System troubleshooting abilities
Nice-to-have
Adaptability in fast-paced environment
Methodical task organization
Continuous learning mindset
Strong communication skills
Empathy and patience with customers
Key Requirements
Bachelor's degree or equivalent experience preferred